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FAQs2024-05-24T04:06:30+00:00

Questions? We Got Answers

Here are a few of our most commonly asked questions. We believe in transparency, and are here to help you whenever you need.

Do you require renter’s liability insurance?2024-05-23T21:41:28+00:00

A. Yes, we do require renter’s liability insurance. This is offered for $10.95 a month, or you can enroll with your own provider. Please contact our office for more information.

Do you offer roommate matching?2024-05-23T21:42:53+00:00

A. We do! If you don’t have a roommate in mind, we offer this program for free. On your application, you will fill out a questionnaire to help our team match you with the best roommate we can find.

What is included in the rent? How do utilities work?2024-05-23T21:44:03+00:00

A. Rent includes Wi-Fi, parking, and access to all our community amenities. Power and water will be split among your roommates and charged to your Resident Portal account each month. The price for utilities will vary based on usage.

What is the pet policy?2024-05-23T21:45:07+00:00

A. Yes, furry friends are welcome! They are roommates, too. Simply add your pet’s information on your application to register. There is a monthly pet rent for pet owners and breed restrictions apply. Please contact the office for more information.

 

How to submit a maintenance request?2024-05-23T21:46:13+00:00

A. To submit a work order, please visit our website or download the app to log in to your Resident Portal. For maintenance emergencies, please call the office as soon as possible.

What are individual leases?2024-05-23T21:47:43+00:00

A. Our leases are individual leases, which means you are only financially responsible for your own space. If your roommate transfers schools, you will not be responsible for their portion of the rent payment.

 

Do you require renter’s liability insurance?2024-05-23T21:41:28+00:00

A. Yes, we do require renter’s liability insurance. This is offered for $10.95 a month, or you can enroll with your own provider. Please contact our office for more information.

Do you offer roommate matching?2024-05-23T21:42:53+00:00

A. We do! If you don’t have a roommate in mind, we offer this program for free. On your application, you will fill out a questionnaire to help our team match you with the best roommate we can find.

What is included in the rent? How do utilities work?2024-05-23T21:44:03+00:00

A. Rent includes Wi-Fi, parking, and access to all our community amenities. Power and water will be split among your roommates and charged to your Resident Portal account each month. The price for utilities will vary based on usage.

What is the pet policy?2024-05-23T21:45:07+00:00

A. Yes, furry friends are welcome! They are roommates, too. Simply add your pet’s information on your application to register. There is a monthly pet rent for pet owners and breed restrictions apply. Please contact the office for more information.

 

How to submit a maintenance request?2024-05-23T21:46:13+00:00

A. To submit a work order, please visit our website or download the app to log in to your Resident Portal. For maintenance emergencies, please call the office as soon as possible.

What are individual leases?2024-05-23T21:47:43+00:00

A. Our leases are individual leases, which means you are only financially responsible for your own space. If your roommate transfers schools, you will not be responsible for their portion of the rent payment.

 

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